As a service provider to you, Infinity Futures is constantly striving to improve the quality of services that you receive. It is extremely important for us to receive feedback from you. That is why we are requesting that you take a few moments and complete this questionnaire.
Who is your representative? *required
Your First Name:
Your Last Name:
What factors influenced your decision to open a trading account with Infinity Futures? (check all that apply)
Select all that were factors.
Friendly Attitude of Broker Platform Features and Functionality Competitive Commission Rates and/or Day Trade Margins Referral Charting Packages Offered Other
How many times did you log into your Infinity AT Practice Account during the Trial period?
0-10 10-25 25-50 50-100 100+
On a scale of 1 to 10 (with 10 being excellent), please rate the following: (If not applicable, select N/A)
Infinity AT Practice Trading Platform 10 9 8 7 6 5 4 3 2 1 User friendly 10 9 8 7 6 5 4 3 2 1 Order execution 10 9 8 7 6 5 4 3 2 1 Fill reporting 10 9 8 7 6 5 4 3 2 1 Technical support 10 9 8 7 6 5 4 3 2 1 Functionality 10 9 8 7 6 5 4 3 2 1 Appearance 10 9 8 7 6 5 4 3 2 1 Usefulness of training tools/video tutorials
Your Customer Service Representative 10 9 8 7 6 5 4 3 2 1 Accessibility (Answered your phone calls) 10 9 8 7 6 5 4 3 2 1 Responsive to your requests and needs 10 9 8 7 6 5 4 3 2 1 Market knowledge 10 9 8 7 6 5 4 3 2 1 Professionalism 10 9 8 7 6 5 4 3 2 1 Friendly attitude
Opening Your Account Process 10 9 8 7 6 5 4 3 2 1 Online forms 10 9 8 7 6 5 4 3 2 1 Paper forms 10 9 8 7 6 5 4 3 2 1 Approval processing time 10 9 8 7 6 5 4 3 2 1 Broker assistance
Do you incorporate a charting package in your trading plan? If so, which one(s)
What system(s) are you using, if any?
What trading forums, blogs or websites do you use?
Have you taken any courses or purchased any educational products? If so, which ones?
What topics would you like to see covered in future trading webinars?
If you could change anything about Infinity, the AT platform or the services offered, what would it be? For example, what services might you add or what educational resources would you be most interested in reviewing?
Do you have any comments or suggestions?
111 W. Jackson Blvd. Suite 2010 Chicago, IL 60604